We're using integrated gateways obtain PCI DSS compliance, which means they’re in charge of storing, securing, and conducting initial verification for each transaction.
We are flat rate based on hotel room night. This rate is not included credit card transaction fee that charged by the payment gateway to process a transaction. The credit card transaction fee rates vary from 1.5% to 3.5% depending on the type of credit card and payment gateway.
[Guest]
1. Guest makes a reservation through CloudBeds booking engine.
2. CloudBeds booking engine redirects to payment page automatically.
3. Guest receives a pending payment reservation email that includes with the payment link.
4. Guest completes their payment and the payment is recorded in the reservation folio.
[Front Office]
1. The reservation will be "confirmed" automatically after payment has been made.
2. FO receives an email notification of a new pending payment reservation from CloudBeds.
3. The payment will be recorded in the reservation folio and the balance will be 0 (zero).
4. The reservation will be "cancelled" automatically after payment is pending for 24 hours.
5. FO can prevent automatic cancellation by put the reservation to "confirmed".
Andorra
Austria
Belgium
Bulgaria
Croatia
Cyprus
Czech Republic
Denmark
Estonia
Finland
France
Germany
Greece
Hungary
Ireland
Iceland
Italy
Latvia
Liechtenstein
Lithuania
Luxembourg
Malta
Monaco
Netherlands
Norway
Poland
Portugal
Romania
San Marino
Spain
Slovakia
Slovenia
Sweden
Switzerland
United Kingdom
Vatican City State
Jersey
Supported local payments in
Africa
Botswana Côte d’Ivoire Ghana Kenya Malawi Mauritius Namibia Nigeria Rwanda South Africa Tanzania United Arab Emirates Uganda Zambia Zanzibar Zimbabwe
Ghana Kenya Nigeria South Africa
Morocco
Supported local payments in
Latin America
Argentina Brazil Chile Colombia Costa Rica Ecuador Guatemala Mexico Panama Peru