We’re using integrated guest profile to TM30 which is required [Gender], [Passport No.], [Nationality], and [Birth Date] to be input. Please find more information as followed.

[Front Office]
1. FO check-in all guests with followed fields [Gender], [Passport No.], [Nationality], and [Birth Date] in CloudBeds.
2. FO receive notification email attached with XLS file every morning.
3. FO logon to [Notifications of residence of foreigners] to upload the XLS file.
4. FO follow the [instruction] to upload XLS file.

Click on this [link] for more information and video about the payment gateway process.

TM30 required [Gender], [Passport No.], [Nationality], and [Birth Date] to put in all guest profile. TM30 must be registered before using this integration.

Once you are ready to move forward with implementation, Our Customer Services team will perform initial installation together with hotel’s IT team or any other person in charge of IT systems.

Procedure for connecting hotel interface for the first time:

1. Login to your [Cloudbeds Account] and select the ‘Account’ icon in the top right corner.
2. Scroll down and click on ‘Apps & Marketplace’.
3. Search for TM30 by Mecx-Tech and click ‘Learn More’ and, then, Connect App. You will be prompted to accept the integration permissions and directed to Mecx-Tech to complete the connection..

We do not required any configuration in CloudBeds. We will send email to front office every morning.

To disconnect interface, it is necessary to follow standard procedure of disconnecting app in Cloudbeds PMS.
Click on this [here link] for more information about the disconnection process.

We provides remote support to hotels using various remote connection tools. To contact MECX-TECH Customer Services Team send an email to [[email protected]].