Send CloudBeds an inquiry through [MECX-TECH (Payment Gateway) – How to Sign Up and Connect] page. We will respond with the quote including all cost of implementation, and fee.
Installation, configuration, and testing are done by MECX-TECH implementation specialist together with your IT department.
Remote traning will be provided for end users, front office.
To go live, you need to configure CloudBeds settings as followed details.
2. Setup “Payment Options” – disable “Credit Card” in “Booking Engine”. Allow “Visa” in “Dashboard” and “Booking Engine”
3. Due to we integrate 3rd-party payment gateway through “Bank Transfer” option, we need to enable “Bank Transfer” in “Booking Engine”.
4. Setup “Payment Options” – disable “PayPal” in “Booking Engine” and “ADD PAYMENT TYPE” with the payment gateway name.
5. Setup “Customize the Booking Engine”: insert “Custom Meta Tags” and “Custom Meta Tags (Confirmation Page)” value provided by MECX-TECH
[Custom Meta Tags] You can change Online Payments to your payment methods.
<style type="text/css">
:root {
--mecx-label-title: 'Online Payments';
--mecx-label-detail: 'You will be redirected to payment page after click "Pay Now".';
--mecx-button-title: 'Pay Now';
}
</style>
<link rel="stylesheet" href="https://mecx-tech-com.s3.ap-southeast-1.amazonaws.com/css/mecx.rsvn.v1.1.min.css" />
[Custom Meta Tags (Confirmation Page Only] and JavaScript Code (Confirmation Page Only).
<script type="text/javascript" src="https://mecx-tech-com.s3.ap-southeast-1.amazonaws.com/js/mecx.rsvn.v1.1.min.js"></script>
<script>
let mecx_pay_message = "Please wait a moment, we are now redirecting you to the payment process...";
</script>
6. Setup “Email Template”: Edit “Pending Confirmation” email template to include the payment link.
7. Setup “Email Template”: checked on “Autofill All Languages” incase that you want to change all at once.
8. Setup “Email Template”: Insert the payment link that provided by MECX-TECH.
(This is example link. You can generate your own link by enter your hotel name in the textbox below.)
Please change hotel-name to your hotel name.
Deposit Payment Link for “Pending Confirmation” email template. (Pay for deposit)
Deposit Payment Link for [conf number]: https://mecx-tech.com/hotel-name/rsvn/?reservation=[conf number]
Kindly note that we have blocked the rooms for your reservation and given within 1 hour of booking date thereof to settle. In case the online payment is not duly received within the specified validity, the reservation will be cancelled and automatically released. You are then required to re-book at the prevailing rates and availability.
Full Payment Link for “Check-Out Payment” email template. (Pay for everything)
Full Payment Link for [conf number]: https://mecx-tech.com/hotel-name/rsvn/?reservation=[conf number]-0
We’re using integrated gateways obtain PCI DSS compliance, which means they’re in charge of storing, securing, and conducting initial verification for each transaction. Please find more information as followed.
[Guest]
1. Guest makes a reservation through CloudBeds booking engine.
2. CloudBeds booking engine redirects to payment page automatically.
3. Guest receives a pending payment reservation email that includes with the payment link.
4. Guest completes their payment and the payment is recorded in the reservation folio.
[Front Office]
1. The reservation will be “confirmed” automatically after payment has been made.
2. FO receives an email notification of a new pending payment reservation from CloudBeds.
3. The payment will be recorded in the reservation folio and the balance will be 0 (zero).
4. The reservation will be “cancelled” automatically after payment is pending for 24 hours.
5. FO can prevent automatic cancellation by put the reservation to “confirmed”.
Click on this [link] for more information and video about the payment gateway process.
We’re required “Xendit Public API Key [Live Mode]” and “Xendit Secret API Key [Live Mode]” to put in our system. All of your keys can be found at your Xendit dashboard, check [here link] for the keys. (login required)
https://help.xendit.co/hc/en-us/articles/16516398053273-What-is-API-Key-and-How-Do-I-Create-Them-
Permissions for Secret API Key:
Money in: Write
Money out: None
xenPlatform: None
xenShield: None
Once you are ready to move forward with implementation, Our Customer Services team will perform initial installation together with hotel’s IT team or any other person in charge of IT systems.
Procedure for connecting hotel interface for the first time:
To disconnect interface, it is necessary to follow standard procedure of disconnecting app in Cloudbeds PMS.
Click on this [here link] for more information about the disconnection process.
We provides remote support to hotels using various remote connection tools. To contact MECX-TECH Customer Services Team send an email to [[email protected]].
MECX-TECH does not store any credit card details and only transfers data to the payment gateway, which is made safe and secure, in compliance to PCI DSS.
MECX-TECH offers an annual software license that includes remote technical support and upgrades with the latest issued identity documents.
We are supported only the integration between CloudBeds booking engine and payment gateway. Online Travel Agency (OTA) will NOT supported. Please contact us if you need more details.
Customer support is provided from our regional offices in Thailand (GMT+7), usually by remote tools such as TeamViewer, AnyDesk, or similar.