We’re using integrated “Payment Gateway”, “Door Lock”, and “Passport Scanner” through tablet. Please find more information as followed.

[Front Office]
1. FO open Extension Kits application in tablet.
2. Search or select reservation based on their check-in or check-out date.
3. Generate and signed Registration Card through tablet.
4. Make a payment or make keys or retrive guest’s passport information through passport scanner.
5. Windows hosted a USB passport scanner must be required.

Payment: MECX-TECH payment integration must be installed in Cloudbeds.
Door Lock: Windows hosted door lock integration must be installed in hotel FO PC.
Passport Scanner: Windows hosted passport scanner integration must be installed in hotel FO PC.

Extension Kits must be installed in a Android tablet and require internet SIM or WiFi to access Cloudbeds data.

Once you are ready to move forward with implementation, Our Customer Services team will perform initial installation together with hotel’s IT team or any other person in charge of IT systems.

Procedure for connecting hotel interface for the first time:

1. Login to your [Cloudbeds Account] and select the ‘Account’ icon in the top right corner.
2. Scroll down and click on ‘Apps & Marketplace’.
3. Search for Extension Kits by Mecx-Tech and click ‘Learn More’ and, then, Connect App. You will be prompted to accept the integration permissions and directed to Mecx-Tech to complete the connection..

To disconnect interface, it is necessary to follow standard procedure of disconnecting app in Cloudbeds PMS.
Click on this [here link] for more information about the disconnection process.

We provides remote support to hotels using various remote connection tools. To contact MECX-TECH Customer Services Team send an email to [[email protected]].